CERTIFICATE IN NEGOTIATING SKILLS FOR SME BASED BUSINESS
Skill Focus Area
Sales Representative / Sales Agent / Accounts Executive
OBJECTIVE
A position based or interest-based negotiation / Analyzing the negotiation / Using Power in Negotiations / Introduction to Psychological Tools; Mythical Fixed Pie Assumption.

Course content
- Introduction To Successful Negotiation In Sales
- Prepare: Plan Your Negotiation Strategy
- Negotiate: Use Key Tactics For Success
- NLP Sales Techniques
- Sales Negotiation Skills
- Practice Your Negotiation Skills
Learning Outcome
- Understand the strategies and basic skills in negotiation.
- Able to create self-strategy in negotiation.
- Understand roll and importance in negotiation.
- Understand difference between position based and interest-based negotiation.
- Able to analyse the negotiation and understand the standards ethic and able to handle the ethical issues.
- Understand the psychological tools in negotiation and able to apply it in real situation.










