OBJECTIVE

To provide professional knowledge for building operational excellence through appreciation of the business value chain. To provide various operational excellence models and its application. To provide skills on diagnostics and improvement planning. To provide skills in improving operations. To manage quality of product and services using proven techniques to improve productivity for operational excellence. To meet the people and process aspirations in delivering operational excellence. To provide leadership and people development skills responsible to address operational excellence issues. To ensure people remain as the most valuable resource in performance management by adopting value thinking habits for organizational success. To gauge comprehension of the learnings.